This position provides a high quality, professional and customer-focussed generalist HR advisory and operational service across the employee lifecycle, in line with HR policies and procedures and agreed service levels. The Assistant HR Advisor provides first line advice to people leaders and staff on the application of ICR policy and procedures and Employee Relations issues that are both informal and formal.
Key Requirements
The successful candidate must have:
1. At least part-qualified membership status of the CIPD
2. Good demonstrable working knowledge of current employment law and best HR and employment practices and principles
3. Demonstrable experience of working in a HR department providing generalist operational HR support and advice to staff and line managers
4. Experience of managing a high volume and demanding workload and working to tight deadlines, prioritising own workload and delivering accurate and high quality work often with conflicting demands
5. Experience of using an integrated HR/Payroll databases and reporting packages
6. Experience of managing first line employee relations case work, providing sound professional and risk-based advice, supporting line managers and participating in formal and informal meetings in relation to absence, disciplinary capability and grievance investigations and meetings.
7. Experience of contracts administration, including working with and advising on different terms and conditions of employment
8. Ability to use initiative and make sound, well-considered decisions and judgements
9. Flexible approach to work and dealing with a range of different stakeholders/demands
10. Excellent team player and ‘can do’ attitude
11. Good administrative and organisational skills
12. Excellent communication skills, including written communication (e.g. to present clear, well-structured policies, reports, formal ER letters).
13. Excellent interpersonal skills and ability to build effective relationships quickly
14. Ability to maintain confidentiality and deal with sensitive people matters
15. Self-motivated, ability to work independently, resilient in dealing with challenge
16. A commitment to diversity and equal opportunities in employment and service delivery
Department Information :
We know that talented, brilliant, passionate people lie at the heart of the ICR. That’s why we provide the policies, procedures, systems and people management infrastructure to recruit, retain, motivate and develop our people to achieve their full potential. We offer both operational and strategic support to teams across the ICR. We are organised across four main functions:
17. HR Operations
18. Learning and Organisational Development
19. Pensions
20. Reward, Information and Systems
The ICR’s future success depends on recruiting the very best people with the very best skills and our HR strategy ensures that we have the organisational capacity and capability to deliver this.