* Experience in a similar role in a retail/services business
* Proven leadership experience in a similar role with experience of building and managing campaigns
* Obsessive attention to detail and takes responsibility for the accuracy of their work.
* Confident individual with excellent creative, communication, and copywriting skills.
* Excellent project management skills and used to managing multiple teams
* Excellent organisational skills with ability to operate on a wide range of topics and projects at one time.
* Enjoys working at pace in a fast moving and constantly changing environment.
* Passion for customer and constantly curious, obsessed with delivering the right message at the right time and with the right content.
* Productive team leader, collaborating effectively with all teams and at all levels of the organisation, who can influence across the group.
* Experience managing people.
* Enjoys working as part of a team.