Are you an individual who possesses a customer-centric perspective and is interested in joining a motivated group of employees who are equally focused on delivering a quality service? Apply now
Responsibilities
Supporting customers and representatives, understanding their needs, identifying solutions, and providing technical support. Much of this support will be delivered remotely using MS Teams and other digital methods
Developing strong relationships, building business opportunities, and collaborating with the other members of the sales team
Prividing technical support: Growing our business with research institutes through management of our third part sales channels and supporting our distributor inquiries, providing technical support and quotations
Networking: Identifying and qualifying additional sales channels and distribution customers and connecting to our customers through social media
Sales promotion: Creating and supporting webinars, virtual conferences, real conferences and preparing presentations and content for the social media channels
Product management: Receiving and interpreting the voice of the customer and conducting competitive analysis
Requirements
Essential Skills and Experience
Minimum of 3 years’ experience in a technical role with customer interaction
Experience/confident in delivering technical presentations explaining products and services
Fluent English is required, other languages are desirable
Full Driver&rsqu...