We are looking for a Finnish, Norwegian or Finnish speaking Customer Service Advisor to join a multi-award winning company at their Head Office in Watford. The company are looking for someone who is fluent in Swedish, Finnish or Norwegian to join their team.
The company offer fantastic benefits which include working from anywhere in the world for 4 weeks a year, 30 days of annual leave PLUS bank holidays, private healthcare and a generous annual bonus.
As a Customer Service Advisor, you will be working with a team of people to respond to queries from existing customers to diagnose issues and provide additional support.
Their modern, spacious offices are based near the Metropolitan line, and have free on-site parking, making it convenient for all commuters.
Working Hours: Monday - Friday - 07:00 - 15:30
Hybrid working (2 days in the Watford office and 3 days from home).
You MUST have rights to work in the UK - no sponsorships are available for this role.
Main duties to include:
Supporting customers with technical queries
Managing a shared inbox
Running daily product reports and sharing with the senior leadership team
Organising item collections, returns and sending out replacements
Develop product knowledge and share with customers
Consistently providing an empathetic level of customer serviceCandidate requirements:
Fluent in Swedish, Finnish or Norwegian and English
Experience within a customer service role
Full rights to work in the UK (we ...