Job Description
ABOUT US
Vuba is one of the most exciting and fast growing companies in the area, and our journey has only just begun! Established in 2009 by entrepreneur Sean Scott, Vuba operate out of 3 locations across the UK. Our head office is located in Beverley, East Yorkshire, with distribution centres in Birstall, West Yorkshire and Bridgwater, Somerset.
We’re proud to be a high-quality British manufacturer and our products are now being used by people all across the world including UK, USA, Australia and Europe. In 2021 revenue hit £15m and we have a plan to reach £30m in 2024. We are an ambitious, fast-moving team and are becoming famous for being the best at what we do and delivering an awesome customer experience.
We are a brand that customers love and have built an incredibly loyal following on social media with over 700k followers, more than one thousand 5 star Trustpilot reviews - being part of the Vuba team means representing brands you can be proud of. We’re an award-winning business and have been recognised in the national press as a Sunday Times Top 100 Fastest Growing Company and a Financial Times Top 1000 Company in Europe.
We are now looking for an enthusiastic individual to join our fast growing company and to become part of the Vuba team!
As a Logistics Administrator at Vuba, you will:
* Handle incoming and outgoing telephone calls with customers, sub-contractors, depots and drivers.
* Liaise with drivers, customers, sub-contractors and depots with regards to traffic and delivery updates.
* You will be the key interface between customers ensuring a balanced approach is taken to delivering high levels of customer service.
* Maintain eCommerce systems, organise customer orders for dispatch from both sites.
* Capture and record the essential details of meetings
* Process haulage claims for damages in transit.
* Assist with route planning for Vuba’s haulage.
* Arrange direct orders and obtain quotes for deliveries.
* Assist with the monthly reporting on logistics & production.
* Partake in general administrative duties for the wider company
* Assist with other ad hoc duties.
We are looking for someone who has:
* Ability to use own initiative and propose improvements.
* Proven ability to work in a high-volume fast paced environment.
* Excellent attention to detail
* Strong communication skills to communicate with managers and colleagues effectively.
* Ability to prioritise workload and work to tight deadlines.
* Ability to work alone and as part of a wider team.
* An understanding of UK Road and transport networks.
* Background in Logistics and/or Operations is preferred.
Our Mission
At Vuba we:
* Champion our Customers, Team and Suppliers by providing Outstanding Product Quality, Delivery Times, Customer Service and an Outstanding, Progressive Working Environment
* Think and act with Entrepreneurial Spirit
* Are Passionate, Hard-Working and Adaptable
* Work with Integrity and are Accountable
* Reward and celebrate Effort and Achievement
Based in Beverley the working hours are 8am - 5.30pm Monday to Thursday and 7am - 3pm Fridays.
Salary and Benefits:
* £24500 - £26000
* Regular Team Socials, Events and Celebrations
* Company Bonus and Incentive Schemes once completing your probationary period.
* 24 Days Holiday Plus Bank Holidays
* Regular Training and Development Opportunities
* Career Growth and Progression Opportunities – it’s a fast growing business!
* On Site Parking
* Opportunities to travel internationally
* 3PM Finish on Fridays
* Foodie Friday – The Company buys lunch once a month