Call Handler
PLEASE ONLY APPLY FOR THIS ROLE IF YOU HOLD AN ENHANCED DBS/WOULD PASS AN ENHANCED DBS CHECK.
PLEASE ONLY APPLY FOR THIS ROLE IF YOU CAN CONFIRM THE FOLLOWING:
- You have 3 GCSE's or equivalent (Proof of qualification is needed)
- You are available for an assessment session on 16/10/2024
- You have no annual leave or appointments booked in the next 3 months
- You are available to start a full time role from 4/11/2024
12 Hour Shifts, covering mornings, days and nights.
Temp with a view to go perm after 12 weeks.
Rates of Pay:
£11.44 - Days
£15.44 - Nights and Saturdays
£19.33 - Sundays and Public Holidays
Main Responsibilities:
1. Answer telephone calls from the public, emergency services, doctors, and Health Service colleagues about emergency, urgent, and non-urgent situations.
2. Use the Control Room computer system to input patient details and pass information electronically to the Dispatch Officer.
3. Communicate by radio with the crews to deploy them and assist with queries or requests.
4. Provide accurate and legible documentation related to patient journeys, cancellations, and booking changes.
5. Assist with general clerica...