Customer service advisor

Red Recruitment is recruiting a Customer Service Advisor in Aztec West, Bristol to join our client, the UK's leading provider of affinity insurance, accident management and vehicles connected services to vehicle manufacturers.

This is a full-time, permanent position and the salary is £22,310 per annum.

Benefits and Package for a Customer Service Advisor:

* Salary: £22,310 per annum
* Hours: Monday - Friday, 9am - 5.30pm and 1 in 3 Saturdays 9am - 5pm
* Contract Type: Permanent
* Location: Aztec West, Bristol
* Free onsite parking
* Contributory pension scheme
* Introduction training
* Health and Wellbeing Support benefits

Key Responsibilities of a Customer Service Advisor:

* Making amendments to existing policies from inbound customer calls
* Cancelling policies at customer request from inbound calls
* Promoting additional products available
* Taking ownership of all general queries to resolution

Key Skills and Experience of a Customer Service Advisor:

1. Minimum of 1 years' experience within a customer-facing environment
2. Experience of meeting performance-related targets within a fast-paced environment
3. Proven ability to multi-task, prioritise and manage time effectively.
4. Reliable and trustworthy