We are seeking a team of hospitality specialists to bring our vision to life. This is your chance to be part of something truly spectacular. Join us in creating memorable experiences that will set the standard for luxury dining worldwide.
You will be joining a passionate, supportive, and award-winning dining team, all within our iconic Knightsbridge store.
Our Front of House teams set the scene for exceptional experiences and are an integral part of our Restaurants family. Waiters and Waitresses go above and beyond to make anything possible, providing a flexible service to meet customers' needs.
Your responsibilities include:
* Taking food and beverage orders professionally and maximising sales discreetly
* Organising and carrying out all mise-en-place duties prior to and after service to required standards
* Following cash handling procedures and billing customers correctly
* Setting up and clearing tables prior to, during, and after service, maintaining high standards
* Ensuring your station and the restaurant run smoothly, maintaining Harrods' high standards of quality, service, and productivity
You are an excellent communicator and customer service-focused individual, enjoying greeting customers warmly and remaining attentive throughout their visit.
You are cool, calm, and collected, even in pressurised situations, and able to think on your feet. You are reliable and work well in a team, being a good listener and supporting others.
You will also:
* Have a comprehensive knowledge of the restaurant menu and allergens, as well as a good knowledge of any specials promotions
* Engage with and interact comfortably with guests, building a working rapport in service to ensure a smooth and elegant service experience
* Have good attention to detail, evident through floor mis-en-place, checklists, and sufficient stock levels
We're a luxury department store, becoming a destination for top designers and sought-after brands worldwide. Our mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.
We offer a competitive salary, plus service charge, great learning and development opportunities, and abundant career opportunities in multiple locations around the UK and internationally.
You'll receive:
* A competitive salary plus service charge
* Great learning and development opportunities across our 27 outlets
* Great career opportunities in multiple locations around the UK and internationally
* Access to a staff canteen
* Up to 30 days' annual leave (including Bank holidays) + your birthday off
* Up to 33% Harrods discount
We believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we encourage you to apply.
We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences, proud of our culture where people from all walks of life can grow and thrive.