Spa Managerup to £26k - £28KWeprovide unforgettable holidays for adults looking to relax, unwind, andrejuvenate. Our spas are havens of tranquillity, offering a range oftreatments, therapies, and amenities designed to promote relaxation andwell-being. As a Spa Manager at Bodelwyddan Castle you will play a pivotal role in ensuring that ourguests leave feeling revitalised and pampered.Key Responsibilities: Overseedaily operations of the spa, ensuring exceptional service and a welcomingatmosphere for all guestsManage andtrain a team of skilled therapists and spa professionals, fostering a cultureof excellence and teamworkDevelop andimplement innovative spa treatment menus and packages that align with our brandstandardsMaintainhigh levels of cleanliness and safety throughout the spa, adhering to healthand safety regulationsBuild strongrelationships with guests, addressing their needs and ensuring theirexpectations are exceeded Monitor spa performance, analysing trends andimplementing strategies to enhance guest satisfaction and drive revenue growth.What We’reLooking ForProvenexperience in spa management or a similar role within the hospitality industryStrongleadership skills with the ability to inspire and motivate a diverse teamPassion forhealth and wellness, with a solid understanding of spa treatments and therapiesExcellentcommunication and interpersonal skills, creating a friendly and approachableenvironment for guests and staff alikeCreativityand innovation to develop unique spa offerings that stand out in themarketplaceThebenefits of working with usPotential live in available Free use of gym and leisure facilitiesFree or 60% discounted food onsiteAccess to numerous discounts offers with many national brands and retailers. A fantastic opportunity for career development through external recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)20% Discount to you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use) Diversity, equity, and inclusion are at the heart of who weare and what we do. Our commitment to these values is unwavering and they arecentral to our mission. We encourage applications from all backgrounds,communities and industries and we are happy to discuss any reasonableadjustments or flexibility that you may require, including whether a role canbe part-time or a job-share.We genuinely care about every candidate's experience duringthe recruitment process and are here to provide support where we can. If yourequire any assistance or reasonable adjustments while applying, please don'thesitate to reach out to us at : Warner.leisurerecruitment@bourne-leisure.co.ukLocation: Bodelwyddan Castle Hotel, North Wales, LL18 5YA