Role: Senior IT Engineer
Location: Cheshire/Crewe
Salary: £40,000
Benefits: 28 days Holiday, car allowance and pension
Your Responsibilities:
* Collaborate with and support our dynamic team, fostering a culture of success.
* Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or client site visits.
* Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients.
* Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment.
* Embrace flexibility by tackling additional duties as needed, rising to meet evolving demands.
* Pursue Microsoft Certifications for IT Professionals, advancing your skills and knowledge base.
* Conduct IT audits for new customers, delivering insightful reports and recommendations while engaging with clients to discuss findings.
* Uphold my clients health and safety procedures and policies, ensuring the well-being of both customers and colleagues.
Your Qualities and Skills:
* Exude professionalism and a positive attitude, embodying our commitment to excellence.
* Embrace a spirit of flexibility and eagerness to learn, seizing every opportunity to grow.
* Demonstrate initiative and problem-solving prowess, thriving in a dynamic environment.
* Communicate effectively, both verbally and in writing, maintaining polished presentation...