The company are a global leading manufacturing company situated in Burton Upon Trent. Their head office in the UK is an impressive building, with a full training facility on site. Due to continued expansion, they now have a rare opportunity for a Technical Service Engineer to join the business. They offer a competitive basic salary circa to £30k to £35k with Annual Bonus, Hybrid Working (£ days in the office and 2 days at home per week), 25 days holiday + bank holidays, Salary Sacrifice Pension Scheme, Life Cover, Medical Cover, ongoing training and development.
The Technical Service Engineer will report to the Operations Manager, your role is to support the Field Service Engineers and sub-contractors. Provide telephone technical support to customers. To prepare quotations for Service work including, but not limited to installation, commissioning, remedial work and contract business as per specification, as required by the customer and in line with their expectations. Responsible for developing relationships within selected key accounts by providing one to one support for all technical quotes and enquiries.
Responsibilities of the Technical Service Engineer:
1. Must have ability to relay accurate details to customer base and Field Service
2. To be able to submit quotation on time to customers
3. Thorough knowledge of operations and procedures for entering quotes, new jobs and orders onto Service Management System.
4. ...