Are you a dedicated professional seeking a role that values your expertise and commitment to excellence? A reputable company in Hinckley is currently on the lookout for Divisional Customer Service Advisors to join their dynamic team. This role promises not only a rewarding career but also the chance to make a tangible impact on customer satisfaction and company success.
As a Divisional Customer Service Advisor, you will be at the forefront of the company's customer interactions, ensuring that each customer receives exceptional service. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering top-notch customer support.
Benefits:
Work-Life Balance: Enjoy a consistent Monday to Friday schedule, allowing you to maintain a healthy work-life balance.
Professional Growth: Engage in continuous learning and development opportunities to enhance your skills and advance your career.
Supportive Environment: Join a team that values collaboration, mutual respect, and a positive workplace culture.
Empowerment to Innovate: The freedom to think creatively and propose new ideas, with the assurance that your contributions will be valued and recognised.
Key Role Responsibilities:
Handle customer inquiries and complaints via phone & email ensuring timely and effective resolution.
Customer account management.
Maintain detailed and accurate records of customer interactions and transactions.
Collaborate with oth...