Quick Staff UK is proud to be the preferred recruitment partner for an award-winning manufacturing business which combines passion, sustainability, and creativity to deliver high-quality products that make a real difference. On their behalf, we are seeking an International Growth Manager to support and champion their continued growth across global markets. The role of International Growth Manager works alongside our client's small customer services team and works closely with other parts of the business ie. warehouse team, finance, sales and marketing.
Key Responsibilities:
* Telephone and email “front-line response” for your region, first point of contact for customer queries as well as outbound calling.
* To develop an excellent understanding of our clients products.
* Fully understanding the trade customer experience - from Reps calls, to stores placing orders, to receiving & building bikes and selling them to consumers
* Taking and managing orders (consumer and trade) for your region (and covering other regions when required)
* Solving customer’s problems efficiently and politely, directing technical or fulfilment problems appropriately.
* Supporting reps, stores and distributors with their customer relationships.
* Being the link between Head Office and the trade customers in your region.
* Leading and coaching the Reps & Trade Customers to aid their delivery of their objectives, and recruiting additional team members where ...