We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life.
Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it’s the people inside and outside our business that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards.
Are you passionate about assisting, supporting, and providing advice and guidance on Group compliance, regulatory requirements and conduct risk matters? Do you work in an organised and methodical way - absolutely. Best practice is second nature to you? Then come and join us as Compliance Advisory Officer in our Governance Pillar.
Working closely with the Compliance Advisory Manager and Group Companies, you’ll ensure compliance and conduct risk management are embedded smoothly. Following policies and processes across the Group, you'll offer regulatory advice covering FCA compliance, GFSC, and Bailiwick of Guernsey jurisdictions.
Playing a key role in advising on regulatory requirements within major business projects and incidents, you’ll keep an eye on regulatory communications, including emerging risks, and provide insightful analysis.
Working flexibly, you'll spend most of your time working from home, with a couple of days a month in the office (so living close to Haywards Heath, West Sussex or Salford Quays, Manchester would be perfect), with offices in Guernsey and Gibraltar - we're open to you joining us here too! But of course, it’s your choice - if you prefer to be in the office more - that's good with us too.
You’ll be great in this role if you have:
1. Insurance industry experience - if its in motor, home, multi products all the better!
2. a proven track record of success in compliance, risk, and conduct, with a deep understanding of current and emerging regulatory agendas across different jurisdictions.– you talk, live and breath it!
3. strong communication skills, enabling you to convey complex information clearly and concisely, influence stakeholders, and deliver challenging messages effectively – it’s more you than you!
What’s involved:
4. Actively support the Compliance Advisory Manager in the Group’s compliance.
5. Support advice, guidance, and challenge across the Group on compliance and conduct matters,
6. Maintain the regulatory papers log and assist in producing insightful reports and regulatory summaries as instructed by the Compliance Advisory Manager. This includes horizon scanning for emerging risks, rules, and guidance.
7. Be seen by key stakeholders as a trusted business partner who individually adds value.
8. Provide timely and accurate Compliance sign off as instructed e.g. financial promotions and customer journeys.
9. Assist in providing regulatory guidance to the incident management process as instructed.
10. Assist project teams (as allocated by the Compliance Advice Manager) within the Group with a view to ensuring that compliance considerations are identified and recorded from inception to delivery.
11. Provide advice to the business on the practical application of policies and other business standards.
12. Assist in the administration of regulatory documentation, reporting and submissions.
Experience, knowledge, skills & qualifications:
13. Good grasp of compliance, risk and conduct current and emerging agenda within the jurisdictions that First Central operate with substantial understanding of financial services and the General Insurance market and its standards
14. Credible practitioner with a proven track record of success (ideally in compliance and conduct role) with a proven track record in delivering advice and sign off to quality, quantity time and cost restraints
15. Recognised compliance, audit or legal qualification desirable
16. Demonstrates ability and willingness to learn new disciplines quickly, including the regulatory agenda
17. Good communication skills, both verbal and written and presentation skills and able to communicate knowledge and expertise simply.
18. Good time management and organisation skills
19. Ability to build strong and trusted relationships, influencing and negotiation skills with key stakeholders, and the ability to deliver difficult message when needed, articulate advice and consequences clearly and concisely
20. Problem solving skills with the ability to adopt a logical approach to solving problems
21. Competent use of IT and software (i.e. Excel, Word, and PowerPoint)
Behaviours:
22. Consistent and transparent, delivered on commitments, and manages expectations
23. Ambassador for the business, actively supports diversity and inclusion and participates in Company and charity events
24. Understanding what will contribute to business success, sharing successful ideas and celebrating success
25. Doing what it takes to exceed the expectations of internal and external customers
26. Build a network of relationships based on trust and respect
27. Open and forthcoming feedback
28. Displaying energy and enthusiasm for all aspects of the role
29. Self-motivated and enthusiastic
30. An organised and proactive approach
31. Ability to work on own initiative and as part of a team
32. A flexible approach and positive attitude
33. Strives to drive business improvements to contribute to the success of the business
Join us in embedding compliance and conduct risk management seamlessly across our operations, and be a key player in shaping our approach to regulatory compliance in the insurance industry. Apply now and bring your whole self and expertise to our team.
What can we do for you?
People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that’s what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you’ll enjoy, take a look at all our perks in full .
Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering, so feel free to get in touch.