About The Role
Salvation Army Homesis on a journey. We want to help transform lives and we are looking for a truly customer focused person to help drive our work around customer insight and engagement. This is not just about meeting the regulatory standards. This is about helping customers influence and shape the services we provide through co-production and innovative discussion & engagement.
With homes across England the role requires someone who can travel, inspire/influence colleagues and is committed to collaborative working. Salvation Army Homes has a range of general needs, sheltered and supported accommodation. The variety and diversity is amazing and you will help us design services & solutions using real time data and feedback, for different schemes working alongside customers.
Our values underpin everything we do and our future is going to be bright and exciting. This is a great opportunity for someone to help us firmly embed customers at the heart of our organisation.
About The Candidate
The successful applicant will instinctively share our values, be committed to transforming lives, have a true dedication to customers and be able to work creatively to deliver real time data and customer feedback that makes a difference to how we do things.
You will need to be:
1. A confident and inspirational communicator, not fazed by difficult situations
2. Able to build trusting, professional relationships and have a high level of resili...