Job Description
Contract: Full-Time (40 hours / 5 days)
Working Days: Monday to Friday. Flexible working options available
Salary: c.£30,000 per annum
Benefits:
* Private Medical Insurance or Health Cashback Plan
* 25 days annual leave plus bank holidays
* Gym membership
* Weekly fresh fruit delivery
* Free on-site parking
Job Purpose
Serve as a key point of contact for client enquiries and projects across an assigned portfolio. Build and maintain strong client relationships, ensuring their needs and expectations are met.
Key Responsibilities
Account Management
* Build and nurture strong working relationships with clients, liaising with key stakeholders and reporting on large-scale projects.
* Develop a deep understanding of client businesses and their objectives.
* Support in generating new opportunities with existing clients and identifying future prospects.
* Assist the Senior Account Manager in managing project campaigns, including timeline planning, cost management, supplier coordination, and internal team communication.
* Effectively communicate with internal teams to ensure successful project delivery.
* Participate in creative meetings, contributing ideas for new projects.
* Monitor budgets and deadlines, escalating any issues or changes to your line manager promptly.
* Ensure all work aligns with client brand guidelines and tone of voice.
Administrative & Reporting Duties
* Collaborate with the Senior Account Manager to produce monthly reports summarising completed work, upcoming projects, profitability, and other relevant updates.
* Maintain accurate and up-to-date administrative records, including:
* Project management software (e.g., Asana)
* Time-tracking tools
* Cost sheets and job sheets
* Email correspondence
* Ensure company systems (e.g., Breathe HR, Timely, Outlook, Teams) are regularly updated.
* Accurately report on budgets and expenses in a timely manner.
* Ensure expense submissions are completed weekly.
General Duties
* Represent and promote the company professionally at all times.
* Develop comprehensive knowledge of client brands to act as a confident advocate on their behalf.
* Adhere to company policies and procedures, including health and safety standards.
* Maintain company equipment, ensuring any loss or damage is reported promptly.
* Communicate availability effectively to line managers and relevant stakeholders.
* Foster clear and professional communication internally and externally.
Person Specification
* Minimum 2 years’ experience in account management or advocacy, preferably within the drinks industry.
* Experience in the hospitality sector is advantageous.
* Excellent communication and organisational skills.
* Strong ability to manage multiple tasks and meet deadlines effectively.
This role offers an opportunity to work in a dynamic and collaborative environment, supporting key client relationships and contributing to exciting projects.