Job Title: Junior IT Engineer
Location: Uttoxeter, United Kingdom (On-Site 5 days a week)
Rate range: £140 (Inside IR35)
Job Type: Long Term Contract
I am looking for a motivated Junior IT Engineer to join one of my biggest clients. This role is ideal for someone with little IT support experience or a graduate with relevant studies or internships. You'll provide first-line technical support and assist users with hardware and software issues.
Job Responsibilities/Objectives
* Respond to IT service desk tickets.
* Assist users via phone, email, or in-person.
* Set up and maintain computers and peripherals.
* Manage user accounts and passwords.
* Support software installations and updates.
* Ensure user satisfaction with timely issue resolution.
* Communicate technical information clearly.
Required Skills/Experience
The ideal candidate will have the following:
1. Due to the on-site requirement You must have a UK driving licence and own a Car/Motorcycle.
2. Associate's degree in IT, Computer Science, or related field; or equivalent experience.
3. Little experience in IT support or relevant internship.
4. Basic knowledge of networking and hardware.
5. Ability to troubleshoot technical issues.
6. Good communication skills.
7. Strong problem-solv...