Job Description
Post: Care Manager
Location:, Portadown
Salary: £32k
The company
Ann’s Home Care are a family run company with over 25 years experience in the provision of quality care services in Northern Ireland.
We are looking for an enthusiastic, self-motivated care manager to join our growing team and facilitate the expansion of the company and its services. If you are excited about the prospect of making a real difference to peoples lives and being part of a new, up-and-coming healthcare company, then this is your chance.
Position Summary:
The successful candidate will be responsible for the provision and management of care packages across a defined geographical area. The Role will be based in our Head Office in Portadown.
The candidate should have the passion, vision, dedication, and determination to continue building a high quality service that places our clients at the heart of everything we do.
Responsibilities
* Monitoring and mentoring of new staff
* Referral Management
* Client care plan development
* Complaint Management
* Monitoring of client satisfaction
* Rota allocation and management of guaranteed hour contracts
* Accurate documentation and reporting of complaints/incidents
* Updating of Management information system
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Essential Requirements:
o Highly motivated manager with a minimum of 3 years leading a team of care staff
o Be proactive with excellent communication, negotiation, problem solving and decision-making skills
o Proven planning and organisational skills
o Flexibility to assist outside of office hours (evenings/weekends on rota basis)
We reserve the right to enhance the criteria at shortlisting stage
Ann’s Home Care are an Equal Opportunities Employer