Customer Service Representative – St Ives “IMMEDIATE START AVAILABLE”
Are you looking for stable hours and long term prospects, then this role could be for you!
We have exciting opportunities to work for a globally recognised business, considered to be the leader in its field of expertise in Golfing Equipment.
We are working on behalf of the client in recruiting a multiple full time Customer Service Representatives.
I t’s temporary to permanent role based in St Ives, Cambridgeshire.
General Duties for Customer Service Representative:
1. Receiving inbound calls
2. Resolving queries and complaints
3. Excel skills
4. Office skills
5. Word skills
6. Experience with invoices & quotes
7. Updating database
8. Working closely with senior management escalating urgent orders
Pay and hours for a Customer Service Representative:
9. £12.78
10. Overtime @ £17.04
11. 08.30 to 17.00pm, 1 hour lunch
12. Monday to Friday
13. 37.5 hours per week
14. 33 days holiday per year
Located in St Ives, Cambridgeshire, this full-time role is a fantastic opportunity to gain insights into the behind-the-scenes of their top products.
As part of our close-knit team, you’ll be the friendly face behind all things golf related, providing support to their trade partners with order processing, tackling their queries, and problem-solving.
But wait, there’s more!
Our client is not just seeking a voice on the other end of the line, they want someone with enthusiasm, a knack for problem-solving, and a genuine desire to fulfil customer satisfaction.
What matters most is your eagerness to learn, your can-do attitude, and your willingness to dive headfirst into the world of customer service.
You will also be focused, have the ability to cope under pressure, ensure all work is completed in a timely and accurate manner, as well as help drive continuous improvement.
Working for our client, offers you;
15. Free coffee
16. Subsidised canteen
17. Free cordial at water fountains
18. A full stocked hot and cold canteen
19. Relaxed atmosphere
20. Great training program
21. Long term prospects
Why work with First Call?
22. Money saving offers and discounts at your fingertip
23. 24/7 GP helpline
24. Discounted Gym membership in over 2500 gyms
25. Online Payslip Access
26. Personal Insurance
Apply today and we’ll get straight back to you!