Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Groups overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Guest Service Manager- Food And Beverageto join our dynamic team here at Radisson Hotel Group!
We focus on you as a person, your skills, talents, and passion not only on your resume. Because mindset is what its all about. And you can grow the rest with us. That's a promise!
What We Offer Our Guest Service Managers - Food And Beverage
We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:
Special rates for our team members, and friends and families while travelling and staying in our hotels
We take our We grow talent, talent grows us culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
Contributory pension scheme and Life Assurance
Complimentary meal on duty
Uniform
Access to the Employee Assistance Programme through UNUM
Fantastic opportunities to progress
28 days holiday for full time team members
Free use of our leisure, pool and gym facilities at off-peak times *where applicable
The Guest Service Manager Role - Food And Beverage
Our food and beverage team are sophisticated hosts with an instinctive ability to anticipate guests needs by being in the right place at the right time and delivering an experience that is beyond expectation - creating memorable moments for our guests.
Our Guest Service Managers are keen as mustard where service is concerned!
You will support our food and beverage team and lead by example, ensuring our standards of service are high whilst ensuring back of house is in order. Whether it be a plate full of numbers, setting a rota or laying the table for a successful team.
As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the food and beverage department
As Guest Service Manager- Food And Beverage, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Guest Service Manager- Food And Beverage
Flexibility and a positive, Yes I Can! Attitude
An eye for detail
Is a creative problem-solver
Passionate about creating extraordinary service
Ability to work as part of a team to ensure guest satisfaction
Strong verbal communication skills
Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to getting to know you!
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