Working for ESS as our Branch Assistant will require you to be a bit of an all-rounder, someone who enjoys variety in their day to day.Our branches are often fast paced, dealing with customers face to face, over the telephone, or by email and processing orders and customer returns. Your role will be to help with all of this so you could be on the counter dealing with customers, carrying out inspections and testing our equipment before and after each hire to ensure the safety and quality of our equipment, and occasionally, delivering or collecting equipment from our customers.Key Responsibilities Be the first point of contact for customers and colleagues alikeThe role requires an effective communicator, who can alert the line manager to new sites and potential new customers.Responsible for appropriate branch presentationAccountable for maintaining the equipment and the branch to a standard that complies with/exceeds all current Health and Safety at Work legislationEnsure all kit is stored correctly and easily accessibleEnsure vehicles are always loaded safely and in line with company proceduresCarry out daily compliance and H&S checks, as directedAssist and attend stock takes as requiredCover deliveries and collections when essential to business demands What We’re Looking For You enjoy meeting people and understand as well as demonstrate what great customer service looks likeBe a real team player with a genuine desire to helpComfortable working at pace in a busy environmentWith an interest in tools/machinery, you will have basic knowledge of how equipment works and or be keen to learn and widen your own expertiseBasic knowledge and understanding of safety in the workplaceFull driving licence essential with good knowledge of the local areaHaving some driving experience and a good knowledge of the area would be desirable, although, not essentialWhat We Can Offer You Competitive salary Salary sacrifice pension 25 days holiday, plus bank holidaysAdditional holiday purchase schemeFree Tool HireLife Assurance cover 3x salary Share save scheme Eye care vouchersRecommend a friend scheme Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where requiredCycle to work scheme Long service recognition My Vp discounts – a variety of discounts and rewards on thousands of well-known brandsDiscounts on HP productsEE mobile contract discount offersGym discountsHealth Shield (discounted premiums on health care cash plan)Regit Assist 24/7 accident helpline – free joiningA Little Bit About UsESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions.As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment.At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members.Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services.Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.Salary: CompetitiveShift Hours: 40 per week.Business Unit: ESS