Role: Sales Office Manager - Iconic Hotel, Blackpool
Location: Blackpool, Lancashire
Salary: Circa £35,000 per year plus 10% Bonus
Join our team at a centrally located, iconic hotel in the heart of Blackpool. We're looking for a dedicated and experienced Sales Office Manager to lead our Sales, Meetings & Events, and Reservations teams.
What We Offer:
* Competitive salary of circa £35,000 per year plus bonus scheme
* Discounted hotel room rates for you, your friends, and family
* Extra day off on your birthday
* Free meals on duty, saving you over £1,000 annually
* Pension plan
* Opportunities for personal development and career progression
About the Role:
Due to a recent restructure, we're seeking a dynamic Sales Office Manager to ensure the smooth operation of our sales office. You'll manage and support the Meetings, Events, and Reservations teams, handling all enquiries and coordinating events before passing them on to the operations team.
In this hands-on role, you'll lead by example, confidently handling bookings for new and existing clients. Your focus will be on maximising sales opportunities and converting enquiries into confirmed bookings for bedrooms, conferences, weddings, awards dinners, corporate events, and more.
Key Responsibilities:
* Lead and support your team in proactively and re-actively selling rooms and event spaces
* Manage the coordination of meetings, conferences, and events
* Handle phone and email enquiries with confidence, ensuring all bookings are managed efficiently
* Ensure a high conversion rate of enquiries to confirmed bookings
* Work closely with the operations team to ensure smooth event execution
About You:
* Proven experience in a similar role (Sales Office Manager, Senior Sales Coordinator, or Reservations Manager)
* Ability to lead and motivate a team
* Strong sales focus with a proven track record of converting enquiries into bookings
* Experience with Opera Cloud and Opera S&C (advantageous, but not essential as training is provided)
* Must be local to Blackpool, with access to your own transport
* Eligible to live and work in the UK without restrictions
Hotel Overview:
This iconic hotel offers around 100 guest rooms and can host conferences and events for over 400 people, making it a dynamic environment perfect for a sales professional who thrives on variety and challenge.
If you're a passionate and driven individual looking for your next step in hotel sales, apply now!
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