This is an exciting opportunity to join the team at Kingston Lacy as our Visitor Operations and Experience Manager. As we move into our new 10-year strategy period, you’ll be at the forefront of developing our visitor operation and creating inspiring experiences for our visitors and local communities.
This role will include working on weekends and bank holidays on a rota basis, along with some evening working. As a duty manager you'll be responsible for the smooth running of the site, ensuring visitors, staff and volunteers are safe and that the visitor experience is prioritised.
What it's like to work here
As one of the National Trust’s ‘treasure houses’, the 90 strong team have exciting times ahead as they undertake a large building project to create new visitor facilities. Our 8,500 acre estate has a rare collection of artefacts, an outstanding art collection, Japanese garden and Kitchen Garden as well as a wider estate with rivers, hill forts and miles of footpaths to explore.
For more information about our property please visit www.nationaltrust.org.uk/kingston-lacy
What you'll be doing
You'll be leading the visitor operation, ensuring that we understand our audiences and visitors needs, putting them first in everything we do. You'll champion and lead for the experiences we offer, playing an active role in the planning, development an...