Customer Service Specialist – HYBRID - Andover – circa £30k
We are looking for a passionate, resilient Customer Service specialist with proven experience in a Customer Service, Admin or Project role - within the Consumable or Service sector.
You have the chance to work for an inspirational engineering company making revolutionary products that really can make a difference to people’s lives.
This role will report into the Customer Service Manager and will be responsible for providing high-level office-based point of contact for customers in UK and Ireland and the European Distributor network as well as supporting the UKIE sales team.
This role offers career progression plus fantastic company benefits such as free parking, hybrid (working from home 2 days a week) early finish Friday’s, bonus schemes, birthdays off, gym membership, + many more, Salary circa £30k - based in Andover.
Customer Service Specialist:
Customer Service Specialist will be responsible for a list of key accounts
Key account support
* Work closely with UK & EU commercial teams and key contacts to provide seamless customer service experience for all interactions for a united, world class team
* Ensure that all enquiries are handled effectively, in a timely manner and that the customer is kept informed as their query progresses, and that it is fully resolved to their satisfaction
* Work with the technical support advisors in the teams, plu...