JOB DESCRIPTION Are you looking for a challenging and rewarding career in the logistics and freight forwarding industry? Look no further! We are currently seeking a motivated and enthusiastic individual to join our Road Sales team in Basingstoke. As a member of our team, you will have the opportunity to work with some of the best in the business and begin your career in sales.
Your Role
Our Road Logistics team at Kuehne+Nagel provide hundreds of customers with the services to move their goods across Europe. The sales team work directly to source, engage and maintain our customer base, ensuring that our customers shipments are booked in efficiently and delivered on time. We work with a diverse customer base – you could find yourself shipping Canoes to Croatia or Shoes to Slovakia. Every day is different! This role offers an exciting opportunity to showcase your sales skills, expand your professional network, and contribute to the company’s growth strategy. You will receive comprehensive training and support to excel in a fast-paced and rewarding sales environment. This is not just another job, it’s an exciting opportunity to be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you!
Your Responsibilities
Our 24-monthApprenticeship programme is designed to provide you with the perfectblend of practical on-the-job training and study towards the SalesLevel 4 Apprenticeship standard. You will workwithin a successful Sales team while learning everything you need to know to bea top sales performer whilst supported by your peers, your managers, and theapprenticeship team within Kuehne+Nagel.
In the first part of yourapprenticeship you will focus on getting to grips with delivering excellentcustomer service, and in the second part you will build on this foundation todevelop specialist Sales skills – you may even be given your own Customer Serviceor Sales Account to manage! Beyond this, there is an opportunity for successfulapprentices to secure a full time sales position, as well as achieving bonusesand pay rises connected to the apprenticeship programme.
Over the two years you’ll be learning how to:
1. Efficiently process bookings from clients and overseas agents on to our system.
2. Provide operational support for the Sales Managers when required.
3. Liaise with all relevant parties throughout the shipment to organise the movement of goods by providing exceptional customer service ensuring their satisfaction and retention.
4. Deal with any issues that may arise during a shipment and ensure the client and/or Sales Manager is updated
5. Process sales and purchase invoices of the branch
6. Collaborate with colleagues and participate in meetings and training sessions
7. Make sales calls, engage and onboard new customers
8. Analyse sales performance statistics and prepare/deliver customer review meetings
Your Skills and Experiences
9. The minimum entryrequirement for this apprenticeship is Five GCSEs at grades 3 – 9 / A*-Dincluding Maths & English)
10. Our company values candidateswho are passionate about providing excellent customer service, have a strongwork ethic, and are able to communicate effectively with others. Good planningand organization skills is important and you will need the ability to multitaskand be a self-starter.
11. Previous use ofMicrosoft Outlook and Excel is beneficial.
12. Please be aware that thisvacancy does not meet the minimum requirements for visa sponsorship and forapprenticeship funding, candidates must have been resident in the EEA for atleast the last 3 years.
13. This is an entrylevel training position. If you are already qualified or experienced in thisarea of work, this is unlikely to be the position for you. However, we wouldwelcome your application for one of our other vacancies which can be found onour website.
Key Information:
Apprenticeship Contract: 21st October 2024 – 16th October 2026
Working hours: Monday – Friday, 09:00 – 17:15
Place of work: Office based
RecruitmentProcess:
Step 1: Applications will be reviewedon a rolling basis.
Step 2:Shortlisted candidates will be invited to complete a telephone screening callwith a member of our Resourcing team. This is a great opportunity to find outmore about the business and for us to understand why you are interested in thisapprenticeship and what you feel you can bring to the role.
Step 3: A final shortlist ofcandidates will be invited to an interview onsite with two members of thehiring team
Step 4: Allcandidates will receive telephone feedback after their interviews and ifoffered will be invited to return to the office for a further site tour and toprovide right to work documentation.
Good Reasons to Join
We are thrilled to offer you a chance to join our amazing group of apprentices. You can expect a competitive starting salary of £15,500 in year one with an increase after 12 months, and a great bonus once you have completed your apprenticeship. But that’s not all! You will also receive attractive benefits and an Apprentice NUS discount card.We understand that starting a new job can be daunting, but don’t worry! You will be supported throughout your journey by a network of mentors, line managers and previous apprentices. They will help you achieve your qualifications and progress along your apprenticeship journey.Don’t miss out on this fantastic opportunity! Apply now and take the first step towards a bright future.