Join the Team That Keeps Our Community Safe and Secure!
Are you ready to make a real impact in your community? Our client, a highly respected local government organisation, is on the lookout for passionate individuals to support their field operation and achieve service delivery performance targets. This role brings a variety of challenges and tasks, you will be instrumental in protecting the public and making a difference to people's lives.
Assignment Details:
Pay Rate: £11.86
Working Shift Pattern: Shifts will be 19:00 - 07:00. Shifts are issued on a fair rota system and are unable to be chosen or selected by preference. Each shift is 12 hours long.
Mon, Tues, Sat & Sun
Wed, Thurs, FriTraining Information:
Training will be a 2-week course, on site and in person.
Week 1: On site during the day, times to be confirmed if successful.
Week 2: In person with a Night Shift worker. Why You'll Love Working With Us:
Gain invaluable hands-on experience
Thrive in a supportive and inclusive work environment
Unlock opportunities for personal and professional growthYour Role:
Respond and resolve customer contacts in a professional and timely manner and in line with associated processes and procedures.
Record information on contacts as and when required and maintain accurate records and systems.
Manage and protect all customer information, this includes sensitive information in accordance with the relevant legislation.
Resolve all dissatisfaction d...