Role: Recovery Officer REF 18424
Contract Length:3 - 6 months
Location: Hybrid/Benfleet- 1 day per week in office
IR35: Inside
Pay Rate to Intermediary: £25 per hour
Spinwell is recruiting for a Recovery Officer for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE RECOVERY OFFICER
To assist with the administration of systems reports and a wide range of recovery methods, including reminders, Final notices, Summonses, 14 day notices, enforcement, charging orders, and insolvency.
Assessing customers income/expenditure, make special payment arrangements at all stages of recovery, reviewing and monitoring as necessary. Liaise with other stakeholders such as Peabody, Stepchange and CAB.
Responding to enquiries by letter, email, and in person, as required with a preference to digital communications where available.
Instigating and reviewing Attachment of Earning Orders and deductions from Income Support, Job Seekers Allowance, Earnings Support Allowance or Universal Credit, ensuring payments are received and allocated correctly.
Providing support bo...